App offers are a great way to earn extra Cash on InboxDollars®. If you completed an app offer but have not been credited yet, most cases come down to one of the reasons below. Check them first, since this is the fastest way to resolve it.
How app crediting works
App offers are approved, validated, and credited by the app provider, not by InboxDollars. InboxDollars can only add credit to your account once the app provider validates your completion. If crediting was not applied, the app provider did not approve the completion for credit.
Please note: Some app offers take 7-10 days to credit if approved by the app provider. These are usually tiered offers that require you to reach certain levels (for example, apps like Game of War, Mobile Strike, and Pirate Kings).
No credit received? Check here first
- You did not fulfill or meet all of the requirements needed to be awarded.
- You completed the offer (app download) through another source. Make sure you completed it through InboxDollars only.
- You have downloaded this app in the past. Past downloads prevent you from receiving new credit.
- Your browser security settings are set to block third-party cookies, which causes the completion report to fail.
- You have ad-blocking software enabled, which prevents advertisers from placing the cookies required to track the offer.
- Software on your computer or device is hijacking the tracking cookies and crediting the completion to another company.
- Sometimes it simply takes more time for us to get a response from the advertiser.
Billy Note: Keep all proofs of completion (PIN numbers, confirmation texts, member registrations, payment receipts, invoices, etc.) for your records. To speed up the customer support process, the app provider will request proof of completion. InboxDollars does not credit for Apps, as these are approved, validated, and credited by the app providers.