Cash Offers are credited to your account at the time the Advertiser reports credit to us. For most Offers, this will occur within 2 weeks, but some Offers may take up to 30 days. This will vary depending on the Offer and the Advertiser.
Note: The Earnings Tracker on your Earnings Page is a new feature we are testing to help Members keep track of Offers they attempt. Not all Offers will be tracked here – this will vary depending on the Offer and the Advertiser. See Earnings Tracker FAQ.
For many of our Cash Offers, reporting occurs within a few business days. In addition, some of the fastest reporting offers can credit to your account shortly after you have completed the offer. This will vary from offer to offer, so do not worry if you do not receive credit right away.
On average most offers will credit in about 14-30 days. If more than 2 weeks (14 days) have passed and you have not received credit, you can contact us for further assistance using our "Live Assistance/Chat" option.
Offers expected to take shorter or longer than the normal time-frame typically state this in the Offer Description. To see this, scroll over the offer description to see if any delayed crediting is posted. This is available on Mobile App (Android), mobile web and Desktop versions.
Offers where a purchase has been made or an order place MAY take 30-45 days to credit to your account. See offer description for more information.
NOTE: Members must contact us before 60 days has passed on any offer completed. Offer crediting requests made past 60 days are not eligible for review/crediting due to reporting deadlines with the advertisers.
We will need you to include the name of the Offer and the date you completed it upon assistance. Also, please make sure you completed all the requirements for the offer and have your confirmation emails (including your Welcome Email, and other emails received when completing Offer Requirements) available.
Why do you have to wait 2 weeks to request assistance for a credit?
The reporting necessary for us to see that you have completed an offer and credit your account takes time. The exact amount of time will vary from offer to offer, based on many factors, ranging from what type of offer it is, to what day of the month you completed it.
Some offers may require a waiting period of the trial, or a credit card transaction to be verified, your check payment to clear, or other specific requirements you agree to in that particular offer. For all of these reasons, we do need you to allow 2 weeks to receive the necessary reporting.
- Ensure you have met all the offer requirements. Each offer has terms which you agree to on their site, so make sure you have met all of their conditions.
- Use our "Live Assistance" option if you have not been credited after 2 weeks of completing the offer. Please have the name of the offer and date completed prior to assistance.
Note: If 2 weeks has passed, please allow us to assist you through "Live Assistance". We are here to help!
TERMS of Membership:
Section V. Offers & Cash Activities
Item 3. Crediting of Offers/Cash Earning Activities
Most Cash Earning Offers will be issued credit to the Member’s InboxDollars® Account within a few business days from completion if approved by advertiser, while others may take up to 30 days to credit. Members should read and comply with all requirements of an Offer to ensure timely credit.
Other Cash Earning Activities on the site will credit at various intervals, which depends on the advertiser usually received within 1 - 30 days depending on the activity.
InboxDollars® reserves the right to request that Members allow for reasonable crediting time for each advertiser to report credit as authorized to a Member’s account.
InboxDollars® credits Members for completing Cash Earning Activities based on information we receive from our Advertisers and any terms listed on the activity. Thus, the Advertiser has the final say in whether or not a Member is credited. InboxDollars® makes no guarantee that Members will receive credit for completing an Offer/Cash Earning Activity. Members should save all confirmation/welcome emails (and similar information) they receive from the Advertiser after completing an Offer. This information can often be used to provide crediting assistance for a Member’s Account if not done automatically.