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Customer Care Q and A: How Does the Daily List Work? (Wednesday, June 29, 2022, 10:00 a.m. PST)

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44 comments

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    Grace

    Hey Everyone! Welcome to the Q and A! We look forward to answering your questions!

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    Member

    What is it like working for the greatest company in the world?

     

    @member Thank you for the nice feedback! We love working with Inbox Dollars and are looking forward to the opportunity to answer your questions today :-) 

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    Erin Crist

    What will be on the daily list now that the coupons tab is going away? Thank you!

     

    Erin Crist  We don't have anything in particular at this time. Hopefully, we'll have some fun things to announce soon! Any suggestions?  

     

    I think "playing games" would fit nicely on the list!

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    Holly Funkhouser

    Is there any way we can make a little of money walking

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    Member

    Does the Billy Button browser work on an iPhone?

    Thanks for asking. At this time, it is not available on an iPhone. Here's an article that goes into a bit more detail on compatibility. https://help.inboxdollars.com/hc/en-us/articles/360044247832-InboxDollars-Billy-Button

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    Gigi Lynn Frentz

    Why did you take away videos and now coupons?

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    Chantal Mihailovic

    Hi! Love the app, but I'm moving to Canada. Any chance you will open up the app to Canada?! 

    About the Daily List: Are the daily list and daily goal connected in any way? I never know where to focus my time because doing both seems too much.. 

    Chantal Mihailovic Thanks for being here with us! We appreciate you :) We will suggest this to the team.  

    They do intertwine. You can start by focusing on your Daily List. Once you start checking off the items on the list, the accumulated points can count towards your goal.  

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    Holly Funkhouser

    I watch a tv or movie a month or or longer for 6$ and still haven't seen it

     

    Holly Funkhouser We're sorry to hear you're missing credit. The best thing to do is follow the steps in the article above these comments for how to send in ticket to customer care team for help. We hope you have a great day!

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    Chiji Iro

    Hello I have a question about the daily list.
    Can I watch videos for the Daily list?
    I really miss InboxDollars TV

     

    Chiji Iro Not as of June 1st :( Here is our update on Videos,https://www.inboxdollars.com/blog/watch-update/. 

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    Gigi Lynn Frentz

    Why do so many surveys not give us credit, even when we complete them?

     

    Gigi Lynn Frentz We're sorry to hear you're experiencing an issue with survey credit. Some surveys credit on a delay. If you are missing credit for a survey, please follow the information we've shared above the comments in the article about how to send in a ticket to the customer care team for help. We hope you have a great day!

    Perhaps I didn't word my question well enough.  Why are so many surveys BROKEN?

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    Layla

    I am very curious to know what percentage of the inbox dollars community gets through the whole daily list every day :)

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    Diana Lewis

    what is the turnaround time on the daily list should it update right away after I click on an item or does it take a bit of time

     

    Diana Lewis Hi, depending on the activity. Typically, it can be marked off instantly, while you may see a delay in another activity. It helps to clear your cookies/cache too!

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    Gigi Lynn Frentz

    Spin-and-win is not giving credit for every search.  Sometimes I have to search more than once to get the counter to advance (such as from 1/4 to 2/4).

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    Holly Funkhouser

    I watch a tv or movie a month or longer for 6$ and still haven't seen it

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    Gigi Lynn Frentz

    Why do we have to wait days for a Customer Service credit to be applied to our account?

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    Roman Blck

    Does the Daily List & BINGO Events interact with each other? 

     

    Meaning if I am in a BINGO Event and the same task is listed on the Daily List will the both be completed at the same time?

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    Bertina Pinson

    Wish we could get checks back
    Is there any chance of that ?

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    Gigi Lynn Frentz

    When you *do* give us credit for completed surveys that didn't credit us themselves, please ALSO give us credit on the Daily List for both "Attempting a Survey" and "Completing a Survey."

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    Holly Funkhouser

    Why is everything getting taken off of inbox ..and what do people that don't have the billy botton option like on a computer or laptop surport to finish a bingo card

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    Phoebe

    Will there ever be a new earning opportunity for watching videos/ads?

    Phoebe We have an update about Watch/Videos in this blog post: https://www.inboxdollars.com/blog/watch-update/ We hope you have a great day!

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    Gigi Lynn Frentz

    Why am I not getting credit for all of the "Click and Earn Every Day" activities, even though I click on them every day?

     

    Gigi Lynn Frentz 

    We are aware that some members are receiving error messages, or having difficulty accessing the Click and Earn activity on our site. This may be due to our use of an industry-standard third-party traffic verification service. We rely on this service, which is required by our advertisers, to monitor activity. It is possible this service has flagged your IP address and you may no longer be able to engage in this activity at your current location. Unfortunately, we are unable to remove you from this list on our end, and apologize for any inconvenience. 

    As a reminder, the use of ad-blocking and privacy-related browser extensions (i.e. ad-block, ublock, privacy badger, and many others) will prevent our website from loading Click and Earn offers correctly within any browser. Thank you again for your support. 

     

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    Cheryl Parker

    Why are there so many delayed payouts? Surveys, receipts, etc. What do you have instore to help achieve they daily goals? Sometimes there are no surveys available or we are constantly told we do not qualify

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    Gigi Lynn Frentz

    I do want to thank you for being more responsive to Customer Service tickets lately!

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    Wendy Manis

    Why do my Daily List goals not credit sometimes? This happens a lot with the Magic Receipts. They show on the Activity Ledger but don't tick off on my list, throwing off my Daily Bonus and goal.

    Wendy Manis We're happy to help. For Magic Receipts to work with the Daily List goals, the Magic Receipt must be a starred item, the Everday 2-cent Receipts will not work for credit toward Daily List. We hope you have a great day!

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    Chiji Iro

    I’m going to on follow my Gmail is going wild lol

    Chiji Iro Yes, that is a good idea, if you unfollow the article it will stop sending the comments to your email. We hope you have a great day!

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    Member

    Have you ever thought about adding any new items to the daily list? For example, games? They are one of my favorite things to do on the site!

     

    @member, that's a great idea! The team is always working on adding new ideas for opportunities to earn and participate in the Daily List. Thank you for sharing your feedback. You will be able to see updates and annoucements in the blog: https://www.inboxdollars.com/blog/ We hope you have a great day!

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    Holly Funkhouser

    Can there be more options for smaller towns to make money at there grocery stores cause it ..along drive to a Walmart or any where

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    Holly Funkhouser

    And I notice when I do surveys it be a white screen and nothing at all

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    Wendy Manis

    I love Inbox Dollars but I'm frustrated as well with Bingo because I have a mobile phone and haven't been able to submit a card in months. Is there any chance you all will make changes for us, so we can win money?

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    CAITLYN Sanderson

    Thank you for always responding quickly and respectfully.   Every member of the care team that I have interacted with has always been so kind. I am wondering if inbox dollars will accept digital receipts anytime soon?  I do most of my grocery shopping online for delivery or pick up and I miss out on a ton of magic receipt offers because of it.  Thanks again!

     

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