Why Wasn't My Payment Processed?

Per the terms of membership, your account must remain active to be eligible to receive payment.

It's easy to keep your account active! To remain active for payment eligibility, you simply need to stay active on our site and/or continue to confirm PaidEmails®.

As stated in our Terms of Membership, all member accounts are automatically inspected immediately prior to payment processing and if any violation of the terms is found, the account can be closed and payment request denied. 

If you have not visited your account while logged in or confirmed a PaidEmail® at least once in the 10 days before your payment is scheduled to be processed, your account is set to inactive and your payment request is removed.

Average time to process gift cards and PayPal is generally 3 business days.  We are not able to process payments ahead of schedule and there can be delays to processing based on holidays, weekends, and other schedule conflict.